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Cloud Application Maintenance

$300.00

Cloud Application Maintenance

Cloud Application Maintenance

$300.00

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Custom SaaS & Cloud Software Development

A young remote software studio building custom SaaS products, cloud applications, dashboards, and integrations for businesses.

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help@saasoracloud.com
+1 (205) 566-2189
3001 Taylor Springs Dr, Louisville, KY 40220

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© 2026 Saasora Cloud LLC. All rights reserved.

Legal

Privacy Policy

Effective:2026

1. Who We Are

Saasora Cloud LLC ("we", "us", "our") is a remote software studio registered in the United States. We provide custom SaaS development, cloud applications, business dashboards, API integrations, and related technical services to businesses worldwide. Contact: help@saasoracloud.com

2. Information We Collect

We may collect the following categories of information when you interact with our website or engage our services:

Contact data — name, email address, phone number, company name.
Project data — requirements, specifications, and materials you share with us.
Usage data — pages visited, time on site, browser type, IP address (collected via analytics tools).
Communication data — emails, messages, and meeting notes exchanged during a project.

3. How We Use Your Information

To respond to inquiries and provide requested services.
To deliver, manage, and improve our software development services.
To send project updates, invoices, and service-related communications.
To analyze website traffic and improve user experience.
To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

Where applicable, we process personal data on the basis of: contractual necessity, legitimate interests, compliance with legal obligations, or your explicit consent.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., cloud hosting, payment processors, analytics) strictly to deliver our services. All processors are bound by data processing agreements.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data is typically retained for 3 years after project completion.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to withdraw consent. To exercise these rights, contact us at help@saasoracloud.com.

8. Cookies

Our website may use cookies and similar technologies for analytics and functionality. You can control cookie preferences through your browser settings.

9. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our website or email. Continued use of our services after changes constitutes acceptance.

11. Contact

Saasora Cloud LLC · 3001 Taylor Springs Dr, Louisville, KY 40220 · help@saasoracloud.com · +1 (205) 566-2189

Terms of Service

Effective:2026

1. Acceptance of Terms

By accessing our website or engaging Saasora Cloud LLC for services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services

Saasora Cloud LLC provides custom software development services including, but not limited to:

Custom SaaS development
Cloud-based web application development
SaaS MVP development
Business dashboard development
Subscription platform development
API development & integration
CRM software development
Workflow management software
SaaS UI/UX development
Cloud application maintenance
Software performance optimization
Technical consulting

All services are delivered remotely. Specific deliverables, timelines, and pricing are defined in individual project agreements or statements of work.

3. Client Responsibilities

Clients are responsible for providing accurate project requirements, timely feedback, necessary access credentials, and any third-party licenses required for the project. Delays caused by the client may affect project timelines and costs.

4. Payment Terms

Payment terms are specified in the project agreement. Unless otherwise agreed, invoices are due within 14 days of issuance. Late payments may incur interest at 1.5% per month. We reserve the right to pause work on overdue accounts.

5. Intellectual Property

Upon receipt of full payment, the client receives ownership of the custom code and deliverables created specifically for their project. Saasora Cloud LLC retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in delivery. We may display completed work in our portfolio unless the client requests confidentiality in writing.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This obligation survives termination of the agreement for a period of 3 years.

7. Warranties & Disclaimers

We warrant that services will be performed in a professional manner consistent with industry standards. We do not guarantee specific business outcomes, revenue, or performance metrics. Software is provided "as delivered" after client acceptance testing.

8. Limitation of Liability

To the maximum extent permitted by law, Saasora Cloud LLC's total liability for any claim arising from our services shall not exceed the total fees paid by the client in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate a project agreement with 14 days' written notice. The client is responsible for payment of all work completed up to the termination date. Deposits are non-refundable unless otherwise specified in the project agreement.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, United States. Any disputes shall be resolved in the courts of Jefferson County, Kentucky.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued engagement with our services after changes constitutes acceptance of the updated Terms.

12. Contact

Saasora Cloud LLC · 3001 Taylor Springs Dr, Louisville, KY 40220 · help@saasoracloud.com · +1 (205) 566-2189

Refund Policy

Effective:2026

1. Nature of Our Services

Saasora Cloud LLC provides custom software development services. Because our work involves significant time, expertise, and resources allocated specifically to each client project, our refund policy reflects the custom nature of these engagements.

2. Deposits

All projects require a deposit prior to commencement of work. Deposits are non-refundable, as they secure our team's availability and cover initial project planning, discovery, and setup work.

3. Milestone-Based Payments

For projects structured around milestones, payments made for a completed milestone are non-refundable once the deliverable has been reviewed and accepted by the client. If a milestone deliverable does not meet the agreed specifications, we will revise it at no additional cost within the scope defined in the project agreement.

4. Cancellation Before Work Begins

If a project is cancelled before any work has commenced (excluding the deposit), any additional payments made will be refunded in full within 14 business days.

5. Cancellation During Active Development

If a project is cancelled during active development, the client is responsible for payment of all work completed up to the cancellation date, calculated at our standard hourly rate or as defined in the project agreement. Any overpayment beyond work completed will be refunded within 14 business days.

6. Maintenance & Retainer Services

Monthly maintenance or retainer fees are billed in advance and are non-refundable for the current billing period. Cancellation of a retainer takes effect at the end of the current billing cycle.

7. Technical Consulting

Consulting sessions that have been completed are non-refundable. If a session is cancelled by the client with less than 24 hours' notice, a cancellation fee of 50% of the session rate applies.

8. Dispute Resolution

If you are dissatisfied with our work, please contact us at help@saasoracloud.com before initiating any dispute or chargeback. We are committed to resolving issues fairly and professionally. Chargebacks initiated without prior communication may result in suspension of services and legal action to recover costs.

9. How to Request a Refund

To request a refund, email help@saasoracloud.com with your project name, invoice number, and reason for the request. We will respond within 5 business days.

10. Contact

Saasora Cloud LLC · 3001 Taylor Springs Dr, Louisville, KY 40220 · help@saasoracloud.com · +1 (205) 566-2189

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